Our Services

Information & Referral Services

Connecting You to the Right Care and Support

At Place of Hope Care, we make it easier for you and your loved ones to find and access the right support. Whether you’re an NDIS participant, a family member, or a carer, our referral team is here to help you navigate the system with clarity and compassion. We take the time to listen, understand your situation, and connect you with services that meet your individual goals – helping you take the next step with confidence. 

Helping you navigate the system with clarity and care

Understanding government benefits, funding, and healthcare programs can feel overwhelming. Our information and referral team is here to simplify the process and guide you through every step.

We connect you with the right people, programs, and community resources, ensuring you have access to the care and information you need, when you need it.

We can assist you with:

Our goal is to make the process simple, personal, and stress-free — so you can focus on what matters most.

How our referral process works

Our approach goes beyond providing care — we help participants build independence, confidence, and meaningful connections. Every service is guided by our promise to treat you with empathy, respect, and integrity.

Get in touch

Reach out by phone or complete our online referral form.

We listen

Our friendly team will learn about your goals, needs, and preferences.

We connect

We link you or your client with the right service and follow up to make sure you’re supported.

Who can use this service

Our Information & Referral Service is open to anyone seeking guidance — whether you’re a participant, support coordinator, carer, family member, or healthcare professional.

If you’re unsure where to begin, we’ll help you explore your options and connect you with the right service for your needs.

Why Choose Place of Hope Care

Choosing the right support should feel simple and reassuring — not overwhelming. At Place of Hope Care, we take the time to understand every participant’s situation and connect them with services that truly meet their needs.

Our team provides more than information; we offer empathy, clarity, and care. Every referral is guided by genuine understanding, transparent communication, and respect for your choices.

Empathy

We listen with compassion and act with care.

Integrity

We provide honest, reliable guidance.

Dignity

We treat every participant with respect and fairness.

Respect

We honour your voice, your culture, and your goals.

Quality

We’re committed to delivering information and referrals.

Make a Referral

Ready to connect yourself or someone you care about with the right support?

Complete the form below and our team will respond with your shortly.

Prefer to chat? Call us on 0452 436 218 or email info@placeofhopecare.com.au.